UPDATE: MAy 2013
A new issues has recently occurred: see Google Latitude – Lost Location
It seems the issue is Google address searching where users have multiple email addresses fails. Google appear to have stopped supporting Latitude, so there is unlikely to be a fix.
A common symptom is you get a Friend request in Latitude on your mobile device. You hit accept, and nothing happens. A few moments later you see the friend request again. You now get into a non stop loop.
Below is what is what fixed it for me. If it helps you, please ‘like’ this article.
- Delete the previous request.
- Ask the send to re-send the request to your …@gmail.com address (you must have a gmail.com address otherwise you can’t logon to Latitude
- Make sure you are in your friend google email contact list (different to circles), with ONLY you …@gmail.com email address
- Make sure you friend is in your google email contact list (different to circles) with only their …@gmail.com address
- Go to a PC (not a mobile device), and log into your …@gmail.com account
- Wait for the email request from Latitude – DO NOT hit accept
- Instead, click the link ‘manage in Latitude’ instead
- A new browser window/tab will open, and take you to Latitude
- Select accept within Latitude – nothing will happen!
- Return to the email – now hit accept from the email
- Return to the Latitude window, and refresh the window – it should have now accepted the friend request
A strange process, but seems to work around a bug in Google.
To summarise, this process resolves the issue where you get into a loop of “accepting” a friend request in Latitude on device such as iPhone or Nexus, accepting, and then being asked to accept again and again.